Frequently Asked Questions

Everything you need to know about bringing luxury to your home.

What is the standard shipping time for furniture orders?

Most of our home decor items ship within 3-5 business days. For larger furniture pieces, please allow 10-14 business days for specialized freight delivery and white-glove setup.

Do you offer a warranty on your products?

Yes, all Comandante products come with a 2-year limited warranty covering manufacturing defects and structural integrity to ensure your home remains beautiful for years to come.

What is your return policy for home textiles?

We accept returns on unused textiles, such as rugs and linens, within 30 days of delivery. Items must be in their original packaging and free from any signs of use.

Are the materials used in your furniture sustainably sourced?

Absolutely. We pride ourselves on using FSC-certified timber and eco-friendly finishes, ensuring that our luxury products are as kind to the planet as they are to your home.

Can I track my order once it has been dispatched?

Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger purchases.